Purpose

Provides a report showing the detail of all the calls abandoned by callers to your chosen Hunt Groups. This includes the calling line ID, date and time of the call and ring time for each abandoned call over your chosen time period

Benefits

Allows a business to see the details of every caller who abandoned a call to any Hunt Group. This could be used for audit or call back purposes

Questions it will answer

What are the numbers of the callers who abandoned their calls?
When were these numbers call and how long did they ring for?