Purpose

Provides a report showing the ranking of users who have made calls for your chosen Hunt Groups. These are sorted by total number of calls and also show Average and Total Call Time for each user over your chosen time period

Benefits

Allows a business to see who is making the most calls in a Hunt Group and how the load is being shared

Questions it will answer

Who is answering making the most calls in a Hunt Group?
How are the calls being spread among the users?